Eran

Amir

Director of IT / VP of IT / CIO / CTO / IT Department Manager / IT Project Manager / IT Consultant

Accomplished professional with 20+ years of Information Technology experience in both small and large organizations in the United States and around the world. Expertise in evaluating and assessing a company’s existing IT infrastructure and then implementing changes and/or upgrades that improve efficiency, eliminate potential problems, reduce costs, increase data security, and facilitate growth in today’s fast paced and competitive business environment.
Possesses unlimited and unrestricted authorization to work for any employer in the US. Able and willing to relocate inside the US for the right opportunity and/or travel nationally and internationally as needed.

WHO I AM

Areas of Expertise:

Management:

Management of IT teams that are located in multiple locations spanning different geographic areas across diverse environments. In addition:

• Managerial skills
• Team leadership and mentoring
• Critical thinking and decision making
• Attention to details & “big picture”
• Strategic planning and budgeting
• IT Staff hiring, training and management
• Cyber security policy establishment
• Operation procedures development and implementation
• Inventory maintenance
• Project management and scheduling
• Network and system architecture
• Prioritization of projects & task lists
• Cost reduction
• Contract & SLA negotiations
• Executive reporting skills
• Technical business solutions
• Vendor relations
• Excellent verbal and written communication skills

Hardware: Installation, maintenance, and management of LAN, WAN, Ethernet, firewalls, routers, switches, and WI-FI access points and routers, as well as POE and Power-line communication devices, SAN/NAS systems, IP cameras and biometric authentication (fingerprint scanners). IP telephony and smartphone installation & support. Building, modifying, upgrading, and repairing desktop, laptop, POS systems, servers, and printers of all types.

Software: Cloud Computing, Amazon AWS, Microsoft Azure, Hyper-V, VMware, Hypervisor, Microsoft Windows Server and Desktop, Linux (Ubuntu, Red Hat, CentOS, Debian), Apple MacOS, Active Directory, Group Policy, Microsoft Exchange Server, Microsoft Office (including Office 365), Checkpoint, Cisco, Juniper, and Fortinet firewalls, site-to-site and remote access VPNs, networks, DOS, VNC, TeamViewer, LogMeIn, Remote Desktop, EDI, ERP, SAAS, IOT, HTML, XML, IIS, Tomcat, Web services, Microsoft SQL, MySQL, RAID, TCP/IP, DHCP, DNS, RADIUS, LAMP stack, TWRP, ITIL, OPOS, OWA, antivirus, anti-spam, and anti-spyware, shell scripts, SSL certificates, virtual machines, Apple IOS and Google Android operating systems.

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PREVIOUS WORK EXPERIENCE

IT Professional

Worked as an independent Information Technology contractor for private customers.

Set up and installed various IT systems, such as PCs, laptops, routers, firewalls, and encrypted Wi-Fi networks.
Provided assistance in data management & migration: backup, restore, and data transfer from old to new devices.
Consulted on best practices for all aspects of data cyber security, such as password lifetimes, antivirus, anti-spam, anti-spyware, and anti-malware solutions.

Senior IT Consultant

Was asked to assist the company as a remote consultant for any and all day-to-day and special IT issues that arose.

Advised the new IT department managers regarding past and present company IT issues and procedures, as well as future & special projects. This included server virtualization using Hyper-V and VMware and moving in-house Windows and Linux servers to the Microsoft Azure and Amazon AWS cloud platforms that simplified managing the IT department.
Traveled to Israel to direct and advise the in-house IT team on the technical procedures and requirements necessary to open 3 new movie theater multiplexes at various locations throughout the country.

IT Department Manager

Promoted to manage and direct all IT-related issues, systems, and infrastructure within the company. Headed the entire IT department, which consisted of technicians, programmers, and other personnel at different nationwide locations.

Interviewed, hired, and trained new IT technicians in procedures and technical support methodology.
Adopted new and innovative methods and technologies, provided technical solutions to all company departments, and solved complex IT issues within the company that required immediate attention.
Prioritized company technology projects and schedules as well as short and long term tasks of the IT personnel.
Provided advanced technical support (remotely and on-site) for the nationwide movie theater multiplex chain.
Put into place advanced backup, failover, redundancy, and recovery methods and procedures that ensured round-the-clock, optimized, uninterrupted operation of mission-critical systems such as company informational and e-commerce websites based around Microsoft technologies (Windows Server, IIS and SQL), as well as open sourced technologies (Linux Server, Apache, Tomcat, and MySQL).

IT Project Manager

Hired to implement information technology projects in all areas of the company. This included the purchase, installation, and configuration of new Windows and Linux servers, back office programs, theater management systems, concession and ticketing POS hardware and software, company informational and e-commerce websites, ERP and payroll systems, and security hardware and software such as firewalls, biometric (fingerprint) authentication systems and VPN.

Automated routine and time consuming work tasks by writing and testing shell scripts as well as configuring them to run on demand or automatically.
Established new working procedures that took effect following the systems conversion that saved the company time, money, and increased overall efficiency.
Trained (remotely and in person) users and customers in the correct and proper use of the new systems.
Updated the configuration of the Active Directory on the Windows domain controller and created a restrictive Group Policy to help prevent unauthorized user software installations and configuration changes.
Led additional complex cross-platform technological projects in conjunction with large corporations such as VISA, MasterCard, PayPal, Checkpoint, and VeriFone on behalf of the company.

Computer and Information Systems Department Manager

Promoted to be responsible for management of all IT personnel and technology in the company's headquarters, remote sites, and subsidiaries around the world.

Defined IT employee functions and then interviewed, hired, and trained new employees in company processes, procedures, and support methodology to provide expert level support to company employees.
Set up, configured, and managed firewalls (Checkpoint, Cisco, Fortinet), routers (Cisco, Alcatel, Linksys), switches (including VLANs), Microsoft SQL and MySQL databases, informational and e-commerce websites, domains, e-mail servers (including Microsoft Exchange) & centrally managed antivirus and antispam systems.
Developed and deployed test (QA) environments for regression testing of new program versions and features.
Administered and supported remote worldwide company locations as well as trained their users.
Executed numerous successful complicated IT projects that required imaginative solutions in a mixed environment.

Systems Administrator

Hired to provide primary and advanced technical support to office employees in all departments within the company’s two office locations, as well as to movie theaters at remote locations nationwide in a 100+ user mixed environment.

Set up and maintained site-to-site and remote access VPNs to provide secure data access to the company’s resources to authorized employees from anywhere in the world.
Trained and supported technical and non-technical users remotely and in person on all IT related topics and subjects.
Purchased, installed, configured, and maintained the company’s main email server based on Microsoft Exchange.
Built tools that automated standard processes using shell scripts and Visual Basic to save the company time and money.
Designed and deployed brand new network infrastructure (using switches, routers, and firewalls) and established required maintenance procedures to accommodate the increased use of IT in the company’s business dealings.